How to Choose an Aging-in-Place Contractor

Finding the right contractor for home accessibility modifications can feel overwhelming. This guide walks you through every step — from understanding credentials to signing a contract.

Step 1: Understand What You Need

Before reaching out to contractors, assess your situation:

  • Which rooms are highest priority? (Bathroom and entrance modifications have the biggest safety impact)
  • What is your mobility situation today and what might it be in 5–10 years?
  • What is your budget range?
  • Do you need a full home assessment or targeted modifications?

Consider starting with a full home assessment from a CAPS-certified contractor — they can identify all modification opportunities and prioritize by impact and cost.

Step 2: Look for the Right Credentials

CAPS Certification

Certified Aging-in-Place Specialist from NAHB. The gold standard for aging-in-place work. Requires specialized coursework and exam.

State License

Contractors must be licensed in your state. Verify at your state contractor licensing board website.

General Liability Insurance

Protects you if the contractor damages your property. Ask for a Certificate of Insurance.

Workers' Compensation

Protects you if a worker is injured on your property. Required for contractors with employees in most states.

Step 3: Get Multiple Quotes

Get at least 3 written quotes for any project over $1,000. When comparing quotes, look at:

  • Total cost and what is included vs. excluded
  • Materials specified (brand, grade, warranty)
  • Timeline and payment schedule
  • Whether permits are included
  • Warranty on labor and materials

Warning: Be cautious of quotes significantly lower than the others — this often signals cut corners, unlicensed work, or unexpected change orders later.

Step 4: Interview Your Top Candidates

Key questions to ask:

?Are you CAPS certified?
?Are you licensed and insured in this state?
?Do you have references from aging-in-place projects?
?How long will this project take?
?Who will be doing the work — you or subcontractors?
?Do you handle permits?
?What is your warranty on labor?
?Do you accept Medicare or VA benefits?

Step 5: Check References

Ask for 3 references from similar aging-in-place projects (not general remodeling). When calling references, ask:

  • Was the project completed on time and on budget?
  • Were you happy with the quality of work?
  • Did the contractor communicate well throughout?
  • Would you hire them again?

Frequently Asked Questions

What credentials should an aging-in-place contractor have?

Look for CAPS (Certified Aging-in-Place Specialist) certification from NAHB. Also verify the contractor is licensed in your state, carries general liability insurance, and ideally carries workers' compensation coverage.

How many quotes should I get for a home modification project?

Get at least 3 quotes for any project over $1,000. For major modifications (stairlift installation, bathroom remodel, full home assessment), getting 3–5 quotes helps you understand fair market pricing and contractor approach differences.

What questions should I ask a potential contractor?

Ask: Are you CAPS certified? Are you licensed and insured in this state? Do you have references from aging-in-place projects? How long will this project take? What is your payment schedule? Do you handle permits?

Should I hire a specialist or a general contractor for aging-in-place work?

For complex accessibility modifications, a CAPS-certified specialist is preferable. They understand universal design principles and ADA guidelines. A general contractor may be appropriate for simpler modifications like grab bar installation if they have relevant experience.

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